To create your customer account on our site www.kadolis.ca, go to - My account - I create my Account and wrtite information step by step : your delivery information and contact.
You can contact our Customer Service on the "Contact Us" page.
Our products are designed in France and handmade in Europe (Spain and Portugal). We have chosen to produce in Europe for the quality that this implies, the strict respect of the standards in force, a better control of our products and a better remuneration of the workers. Our suppliers have been selected with the greatest care for their know-how and their commitment to environmental responsibility.
If you are not satisfied with your purchase, you have 100 days from the reception of your order to make a return or an exchange. We will take the return delivery cost in charge. However, the items must be returned in their original packaging, unwashed and within the 100-day period. For more details, refer to our Returns and Refunds
You have 100 nights to try on the products and decide if you want to keep them or not. If you wish to make a return or exchange, you must ensure that you return the items in their original, unwashed packaging within the 100-day period. Kadolis will cover the shipping costs for the return. For more details, please visit our Returns and Refunds page.
Yes, we sell mattress covers separately. This allows you to buy an additional mattress cover if you wish. It can allow you to alternate between washing or to refurbish your mattress whose cover is worn out.